Why This Exists
Security Is No Longer Optional — But Building a Security Practice Is Expensive
Most MSPs are excellent at what they do. Endpoints stay patched, backups run, tickets close, users stay productive. Then a client’s insurance carrier sends a 40-question security questionnaire, or their largest customer demands a SOC 2 attestation, or a healthcare client’s auditor asks for a HIPAA risk analysis — and the conversation moves somewhere your team can’t follow.
Building that capability in-house means hiring certified security staff, licensing a specialized tool stack, and maintaining the expertise as frameworks and threats change. For most small and mid-sized MSPs, the math never works.
The alternative is walking the client over to a competitor who does have those capabilities — and hoping they give the client back.
There’s a third option.
GA Cyber Defense operates as the security arm of your MSP. We deliver the assessments, monitoring, compliance work, and executive-level guidance under your brand, on your paper, at partner pricing that leaves you margin. Your client sees your logo. Your client calls your help desk. Your client renews with you.
Three Engagement Models
How the Partnership Works
Structure the Relationship However It Fits Your Business
Model 1 — White Label
We operate fully behind your brand. Deliverables carry your logo and letterhead. We work through your PSA, your ticketing system, and your client communication channels. Your client never learns our name unless you choose to tell them. You set the retail price; you keep the margin.
Best for: MSPs who want security to look like a native capability.
Model 2 — Co-Managed / Co-Branded
We’re introduced as your specialist security partner. Both logos appear on deliverables and we may join client calls alongside your team. This model often carries more weight in regulated industries where clients want to see credentials in the room.
Best for: Healthcare, financial services, legal, and government-adjacent clients who ask “who is doing the assessment?”
Model 3 — Referral
You hand off the opportunity, we contract directly with the client, and you receive a referral fee. No delivery obligation on your side.
Best for: One-off requests outside your service model, or clients you’d rather not manage.
Every model is governed by a written partner agreement that includes a mutual non-solicitation clause. We do not market to your clients, we do not sell around you, and we do not accept direct engagements from a client you introduced. Your book of business stays your book of business.
The Catalog
Services You Can Resell
Everything You Need to Answer “Yes” to a Security Question
Managed Detection & Response
24/7 monitored endpoint detection and response with automated containment. Threat hunting, alert triage, and remediation guidance. Deployed to your clients’ endpoints, monitored on your behalf, escalated through your process.
Vulnerability Management
Continuous internal and external vulnerability scanning across endpoints, servers, and network infrastructure. Prioritized remediation reporting your techs can act on, plus executive summaries your account managers can present.
Automated Network Penetration Testing
Repeatable, credentialed network penetration testing that produces the attestation letter your clients’ auditors, carriers, and enterprise customers are asking for. Delivered quarterly or annually under your brand.
vCISO Services
Fractional Chief Information Security Officer engagement for clients who need security leadership but can’t justify the headcount. Security roadmaps, policy development, budget guidance, board and executive reporting, incident response planning, and vendor risk review.
Compliance & GRC
Framework-mapped assessments, gap analysis, evidence collection, and remediation planning for:
HIPAA Security Rule risk analysis and safeguard documentation
PCI-DSS self-assessment questionnaire support
NIST CSF and NIST 800-171 control mapping
ISO 27001 / 27002 readiness and self-assessment
CMMC preparation
WISP development for tax, accounting, and financial advisory clients
GLBA Safeguards Rule for financial institutions
Security Awareness Training & Phishing Simulation
Ongoing user training with automated phishing campaigns, per-user risk scoring, and management reporting. A recurring line item you can attach to every seat you bill.
Microsoft 365 & Identity Security
Tenant hardening, Conditional Access and MFA design, Entra ID Identity Protection tuning, sign-in log analysis, SaaS activity monitoring and alerting, and email security configuration. Delivered through GDAP so your client relationship and partner-of-record status are unaffected.
Backup, BCDR & SaaS Data Protection
Managed endpoint, server, and Microsoft 365 backup with tested restore procedures and documented recovery objectives — the answer to the recovery questions on every insurance application.
Incident Response & Digital Forensics
When something goes wrong, you get a certified responder on the phone, not a queue. Containment, log and audit trail analysis, scope determination, evidence preservation, root cause reporting, and the written incident documentation your client’s counsel and carrier will ask for.
Cyber Insurance & Questionnaire Support
Line-by-line assistance completing carrier applications and enterprise security questionnaires, plus the remediation work required to answer honestly.
Operationally
What Partners Actually Get
Built to Slot Into How You Already Work
Your Brand on Every Deliverable
Reports, assessments, executive summaries, and attestation letters produced in your colors with your logo, ready to hand to your client without edits.
Documentation That Stays With You
Every engagement produces documented findings, configurations, and runbooks handed back to you in a format your team can maintain.
Direct Escalation
A named engineer and a direct line. No tiered support queue, no ticket routed to a shared inbox, no waiting on a vendor SLA.
Partner Pricing
Wholesale rates on recurring services and project work, structured so you retain meaningful margin at whatever retail price your market supports.
Credentials and Track Record
Why GA Cyber Defense
A Partner Who Has Actually Done the Work
CISSP, CEH Master, and CompTIA Security+ certified.
Not a reseller with a dashboard — a practitioner who performs the assessments, writes the reports, and defends the findings when an auditor pushes back.
Regulated-industry experience.
Active engagements across healthcare, financial advisory, legal, accounting, manufacturing, and construction. We know what a HIPAA auditor actually asks for and what a carrier actually accepts.
Real incident response experience.
Business email compromise, device code phishing, credential theft, insider access disputes, and data exposure investigations — investigated, documented, and closed out with deliverables that hold up.
A stack we own directly.
We hold our own vendor relationships and licensing rather than reselling someone else’s aggregated bundle. That means faster provisioning, direct vendor escalation, and pricing we control.
Georgia-based and US-staffed.
Same time zone, same business hours, no offshore handoff at 6 PM.
Onboarding
Getting Started
From First Call to First Client in Under Two Weeks
FAQ
Common Questions from MSPs
No. Every partner agreement includes a mutual non-solicitation clause. We don’t market to your clients, and if one contacts us directly, we route them back to you.
You do. Contracts, billing, and account management stay with you. In white-label engagements we don’t communicate with your client at all except through you or through channels you control.
No. Where you already have a capability, we work with it. We only bring our own tooling where you have a gap or where a specific framework requires a specific capability.
Ask. Most of what we do that isn’t listed here is custom assessment or investigation work.
Recurring services are priced per endpoint or per user, per month. Assessments and compliance projects are fixed-fee based on scope. Incident response and ad-hoc engineering are hourly. Partner pricing is below our direct-client rates.
No upfront fee and no seat minimum to start. We’d rather prove value on one client first.
Solo operators through roughly 20-person shops. If you’re large enough to employ a full-time CISSP, you probably don’t need us.
